shipping
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
We ensure that you won't have to pay any Customs, Duties or Taxes.
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
We compensate (refund or exchange) all faulty, defective or damaged items. If you received such a shipment, please contact our team at support@casetony.com as soon as possible.
In the help request, please include pictures of your product and a brief description.
Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, / or may also be sealed for health protection or hygiene reasons, and / or both. Therefore, CASETONY reserves rights to refuse such returns at its sole discretion.